All transit times do not include creation time. During promotional period please allow 7-14 business days for your order to be created. Expedited shipping is available upon your order completion.

All orders require 5-10 business days to be created.  During promotional period please allow 7-14 business days for your order to be created. Expedited shipping is available upon your order completion. Orders with products that require refrigeration will ship out in an insulated box with ice packs at no additional charge. Due to the hand made nature of our products we only offer in store credit within 30 days of receiving your order. Returns require a Return Merchandise Authorization (RMA) number which can be obtained by email only by submitting your request to

Gift Card: I didn't receive my E-Gift Card? 
Please check you SPAM or JUNK folders. If you still can not find it please callus during our hours of operation and we will do our best to assist you. We suggest adding us to your address book or safe recipient list to ensure you receive all our emails: and 
Shipping Methods and Rates

Our standard shipping carrier is FedEx for US shipments. Orders shipped to other countries can choose FedEx or USPS at checkout. As is standard practice, FedEx and USPS do not deliver on Sunday. Standard shipping charges will apply, and are based on the weight and destination of the package.

Orders over $100.00 before tax and shipping fees will receive FREE USPS Priority Mail shipping within the US. Orders shipped to Alaska, Hawaii, U.S. Virgin Islands or out of the US may have a transit time of 5-12 business days. FedEx does not deliver to P.O. Boxes. APO and P.O. Box orders will be shipped via USPS, please call 760-340-3731 M-Sat 10am-5 pm PST so we can process an order to be shipped with USPS in the US. Our Overnight/Express shipping carrier is FedEx, choosing Express shipping will not expedite the time it takes to make the product, only the shipping time will be expedited. Once your order has shipped, an e-mail with your tracking information will be sent to the email you provided with your order.

Free Shipping
We offer FREE USPS Priority Mail Shipping in the Domestic United States on orders that subtotal $100.00 USD after discounts if applicable. FedEx Is a more expensive global service that can deliver to more rural areas. If your location can only accept FedEx deliveries please select FedEx as your shipping method. 

Reward Point redemptions are applied to orders as discounts. Once the discount is applied and your order falls below $100.00 USD, shipping charges will apply. To avoid shipping charges make sure your subtotal is at least $100.00 USD after Reward Points have been applied to your order.

Reward Points
Reward Points can only be used toward purchasing products and can not be used toward paying for shipping costs if your order is $100.00 USD or above. Shipping charges will apply.

International Shipping
We use FedEx and USPS for international orders. We are not responsible for any delays, retained packages caused by Customs or Duty Fees or any other additional shipping charges. Duties & Taxes are applicable at the full MSRP price of the item(s). 

All International orders are the full responsibility of the customer.

Refrigerated products
Some products require refrigeration and will be shipped in an insulated box with ice. Please expect approximately the following amount of time for shipping of an order.

  • West Coast - 2 to 5 business days
  • Midwestern states - 3 to 7 business days
  • East Coast - 4 to 8 business days

You may request or select over night / express shipping for an additional charge.

If you want to check the status of your order, please check your email for a shipping confirmation email from either FedEx or USPS with your tracking information. If you have any questions about your order, please feel free to call us at 760-340-3731 or email us at and we would be happy to assist you.

Change of Address
We will always do our best to help accommodate any address change requests. If you have a placed an order to be shipped to the wrong address please contact us immediately. You may send us an email: Please provide your order number and address change request. You may also call us direct at 760-340-3731. If no one is available please leave a message indicating your name and phone number we can reach you at. You may also leave the order number and address you wish to re-route your package to.

Sending an email or leaving us a voicemail message does not guarantee that we will catch your change of address request or that a re-route is available. The only time we can guarantee and address change request may be fulfilled is when you receive a direct email from us confirming your address change. Re-routing fees will be applied to your order if your order has already shipped and we are successful in insuring the re-routing process. A form of payment will need to be collected to successfully solidify the re-routing process.

Order Not Yet Received
We sincerely apologize for the delay on the delivery of your order and for any inconvenience this may be causing you. 

Certain arrivals are being delayed by bad weather conditions and the current pandemic.

Should you need more information about the delivery status of your order please reach out to the shipping carrier with your tracking number. They will be better equipped to assist you on the delivery status of your order. 

USPS: 1-800-275-8777 or
UPS:1-800-742-5877 or
FedEx: 1-800-463-3339 or

Order Not Received
If your tracking information reflects your order has been delivered please contact the shipping carrier with your tracking number. They will be better equipped to help answer the delivery location of your package, help with filling a package Search Request or file a lost package claim.

USPS: 1-800-275-8777 or
UPS:1-800-742-5877 or
FedEx: 1-800-463-3339 or

We do not remake and or reship orders unless a successful claim has been filed and resolved between the shipper and the carrier. We are available to help file a Search Request or file a lost package claim should you need our assistance. Please email, we will need an invoice number, the shipping carrier used and the tracking number associated to the order in question. 




Every 100 points can be redeemed for $10 off



Join Now

Become a Body Deli VIP

Sign up now for exclusive offers.

* indicates required